Experience With Patient Support
From the moment your doctor determines a care plan, we’re here to support you. For patients with private (or commercial) insurance, check out the illustration below to better understand what you can expect from our support programs.
Novartis Pharmaceuticals Corporation does not guarantee success in obtaining reimbursement or financial assistance. Third-party payment for medical products and services is affected by numerous factors, not all of which can be anticipated or resolved. There are eligibility requirements for different financial assistance programs.
Patient Assistance Now Oncology
Our Patient Assistance Now Oncology (PANO) program was created to help you access your Novartis medicine(s)—from insurance verification to finding out if financial assistance is available—all through a knowledgeable and supportive call center.
Call us: 1-800-282-7630
Universal Co-pay Program
The Novartis Oncology Universal Co-pay Program is available for almost all Novartis Oncology medicines.
Eligible individuals with private insurance may pay $25 per month and Novartis will pay the remaining co-pay, up to $15,000 per calendar year, per product.*
*Limitations apply. This offer is only available to patients with private insurance. The program is not available for patients who are enrolled in Medicare, Medicaid, or any other federal or state health care program. Novartis reserves the right to rescind, revoke, or amend this program without notice. Please see full Terms and Conditions or call 1-877-577-7756.
1. Enroll in the Universal Co-pay Program
If you are eligible, you may enroll online or over the phone: 1-877-577-7756.
2. Get Your Universal Co-pay Card
If you enroll online, you may download a printable PDF of your Universal Co-pay Card.
If you enroll over the phone, your card will be sent to you in the mail. Your card details will also be provided during the call so you can begin saving immediately.
Using your card
Show your Universal Co-pay Card at the pharmacy (or provide the card details) to reduce your out-of-pocket costs.
If your doctor administers your medication in the office, you may download the optional Co-pay Assistance Authorization Form here.
Independent Charitable Foundations
A variety of independent charitable foundations may be available to provide additional assistance.
Assistance Fund
1-855-845-3663
CancerCare
1-866-552-6729
Good Days from CDF (formerly
known as the Chronic Disease Fund)
1-972-608-7141
HealthWell Foundation
1-800-675-8416
Leukemia & Lymphoma Society
1-877-557-2672
National Organization for Rare Disorders
1-800-999-6673
Patient Access Network Foundation
1-866-316-7263
Patient Advocate Foundation
1-866-512-3861
Patient Services, Inc.
1-800-366-7741
Looking for more support resources?
There are a variety of third-party organizations that can offer support to assist you. Find out about the advocacy organizations and day-to-day support resources available in your area.
The organizations and websites listed above are independently operated and not managed by Novartis Pharmaceuticals Corporation. Novartis assumes no responsibility for any information they may provide.
